SMS Consent | Lumoro

Lumoro SMS Consent and Opt-In Process

How Users Opt In

Lumoro collects SMS consent exclusively through our website at trylumoro.com/onboard. Consent is collected at two points during signup:

Visual Evidence

Screenshots of each consent point in the onboarding flow:

Step 1: SMS consent disclosure displayed before signup begins

Onboard first screen showing SMS consent disclosure

Step 1: SMS consent disclosure displayed before signup begins

Step 2: Terms and consent acceptance required before proceeding

Terms overlay with three consent checkboxes

Step 2: Terms and consent acceptance required before proceeding

Step 3: Phone number entry with explicit opt-in checkbox

Phone entry screen with opt-in checkbox

Step 3: Phone number entry with explicit opt-in checkbox

Consent Point 1: Onboarding Landing Screen

Before beginning the personalization quiz, the following disclosure is displayed on the first screen of trylumoro.com/onboard:

"By signing up, you consent to receive recurring automated SMS wellness messages from Lumoro. Message frequency: up to 3 messages per day. Msg & data rates may apply. Reply STOP to cancel anytime. Reply HELP for help."

Links to Privacy Policy and Terms of Service appear directly below.

Consent Point 2: Phone Number Entry

After completing the personalization quiz, users reach the phone number entry screen. Two consent elements are displayed:

Disclosure Text

"By entering your number, you consent to receive recurring automated SMS wellness messages from Lumoro. Message frequency: up to 3 messages per day. Msg & data rates may apply. Reply STOP to cancel at any time. Reply HELP for help."

Opt-In Checkbox (unchecked by default)

"I agree to receive recurring SMS from Lumoro. Message frequency: up to 3 messages per day. Msg & data rates may apply. Text STOP to cancel anytime."

Links to Terms and Privacy Policy appear again. The checkbox is not pre-checked. Users must actively enter their phone number and check the consent box before enrollment.

Message Details

Opt-Out and Help

Twilio manages opt-out (STOP) and help (HELP) keywords automatically. Users can text STOP at any time to immediately unsubscribe. Users can text HELP for support information.

Data Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes at any time.

Privacy Policy Terms of Service
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